Privacy Policy

1. Scope of this policy

This policy applies to personal data processed by Beomma LLC, EIN 37223-1238, at 7345 W Sand Lake Rd, Ste 210, Office 4012, Orlando, Florida 32819, United States, acting as the data controller for our website, software subscriptions, digital products and physical orders.

2. Data we collect

Data you give us

Identity and contact data: name, email address, phone number, company name.
Order data: shipping and billing address, items purchased, invoice details.
Account data: username, password hash, plan, preferences.
Support data: the content of emails, calls and messages you send us.
Content you upload into our software while using it.

Data collected automatically

Device and connection data: IP address, browser type, operating system, language.
Usage data: pages viewed, features used, timestamps, referring source.
Cookie identifiers, as described in section 5.

Data we do not collect

We do not store full payment card numbers. Card data is entered directly with our payment processors and we only receive a token, the card brand and the last four digits. We do not knowingly collect sensitive categories of data such as health, biometric or political data.

3. How we use data

To create and maintain your account and deliver the products you purchased.
To process payments, issue invoices and handle refunds.
To ship physical orders and provide tracking.
To provide customer support and respond to your requests.
To improve products through aggregated usage analysis.
To send service messages such as receipts, renewal notices and security alerts.
To send marketing messages where you have opted in, with an unsubscribe link in every email.
To prevent fraud and abuse and to comply with legal and tax obligations.

We do not sell personal data, and we do not share it with third parties for their own marketing.

4. Legal bases

Where the GDPR or similar law applies, we rely on: performance of a contract for delivering products and support; legal obligation for tax and accounting records; legitimate interests for security, fraud prevention and product improvement; and consent for marketing emails and non-essential cookies. Consent can be withdrawn at any time.

5. Cookies and tracking

Essential cookies keep you signed in, remember cart contents and protect against fraud. These cannot be disabled without breaking the service.
Analytics cookies measure page views and feature usage in aggregate so we can improve the product.
Marketing cookies measure the performance of advertising campaigns. These are only set where you consent.

You can clear or block cookies in your browser settings at any time. Blocking essential cookies may stop parts of the site from working.

We share data only with service providers who need it to operate the business, under contracts that limit their use of it. Categories include payment processors, cloud hosting and database providers, email and messaging platforms, analytics providers, fulfillment and shipping carriers, and accounting or legal advisers. We may also disclose data where required by law or to protect our rights, and to a buyer in the event of a merger or acquisition, in which case you will be notified.

7. International transfers

We operate from the United States and serve customers in more than 20 countries, so personal data may be transferred outside your country. Where data leaves the European Economic Area or the United Kingdom, we rely on Standard Contractual Clauses or another approved transfer mechanism.

8. Retention

Account and product data: for the life of the account and up to 24 months after closure.
Transaction and invoice records: at least seven years, as required by United States tax law.
Support correspondence: up to 36 months.
Analytics data: up to 26 months, in aggregated or pseudonymised form where possible.

9. Security

We use encryption in transit, encrypted storage for credentials, role-based access limited to staff who need it, logging of administrative actions and regular backups. No system is perfectly secure, so we also maintain an incident procedure and will notify affected users and regulators without undue delay if a breach affecting personal data occurs.

10. Your rights

Depending on where you live, you may have the right to:

Access the personal data we hold about you and receive a portable copy.
Correct inaccurate or incomplete data.
Delete your data, subject to records we must keep by law.
Object to or restrict certain processing, including direct marketing.
Withdraw consent at any time without affecting past lawful processing.
Not be discriminated against for exercising privacy rights, as provided under California law.

Write to help@beomma.com with the subject "Data Request". We verify your identity and respond within 30 days. You also have the right to complain to your local data protection authority.

11. Children's privacy

Our products are intended for adults. We do not knowingly collect data from anyone under 16. If you believe a child has provided us with personal data, contact us and we will delete it.

12. Changes to this policy

We update this policy when our processing changes or when the law requires it. The revision date is shown at the top of this page, and material changes are announced by email to active customers.

13. Contact

Beomma LLC, 7345 W Sand Lake Rd, Ste 210, Office 4012, Orlando, FL 32819, United States
Email: help@beomma.com
Phone: +1 (762) 349-8451
Hours: Monday to Friday, 8:00am to 5:00pm EST